Disclosure: My attendance at FutureSchools 2017 was under a media pass provided by the conference organisers.
After attending the Education Nation conference in 2016 I wrote an article titled The Playground which is one of my most widely read articles. In it I challenged education vendors to re-think the way they engage with teachers, to ask questions and find out what teachers are trying to achieve instead of selling to them. I also challenged teachers to re-think how they engage with vendors, to challenge them with what they are trying to achieve rather than simply ask what the product can do.
As part of my role with ClickView I am in a lot of meetings with various stakeholders. I typically prefer to take my notes using a pen and a notebook, however, in the meetings I have been in thus far, which have typically been led by a colleague as part of my training and induction process, I have found that the process of handwriting notes during the meeting and then transferring them to the typed notes for future reference is rather cumbersome and adds an extra piece of equipment. I have been aware of OneNote's ability to write notes directly in and wanted to explore this further, taking advantage of the fact that Microsoft had a stand at FutureSchools.
I do not know whether Belinda, whom I spoke with on the Microsoft stand, read that article or not, but she dealt with me the way I wish more vendors would deal with educators. The opening was standard, but when I said I was looking for a better way of note taking and had heard that OneNote had a writing function, she did not launch into a sales pitch. She asked questions about the contexts I would be taking notes and how I wanted to use them later. She asked about my familiarity with aspects of Office365 that are inter-operable with OneNote such as Outlook and Word Online. Talking about Outlook brought up calendars and I asked if OneNote could make tentative calendar entries (it cannot), but that then led us on a merry search for an add-on that Belinda remembered coming across as a recipient some time ago, which we eventually found. It was a very helpful conversation as I learned more about OneNote that I can apply to my note taking and work, and found a new add on that may help solve a vexatious issue.
I did have a similar experience with Joe on the STM Bags stand. He asked questions about what I wanted in a bag, what I needed to be able to carry around, what was frustrating me about my current bag. I did end up buying a bag from him, taking advantage of the FutureSchools expo offer they had running, but it was great to have an experience with vendors who tried to find out what I was trying to achieve rather than simply rattling off some specifications and hoping I would buy.
Credit where credit is due.